Prearranged funeral services act alberta

We promote a fair and informed marketplace by protecting consumer rights

The Alberta Funeral Services Regulatory Board promotes a fair and informed marketplace by protecting consumer rights, enhancing industry professionalism, maintaining rigorous educational standards and enforcing fair business practices.

Casket with pink roses on top

Casket with pink roses on top

Our Mandate

To achieve its mission, the AFSRB engages in the promotion of consumer protection in a fair and informed marketplace, while maintaining vigilance over the industry.

Consumer Information

Learn more about your consumer rights. Read about planning a funeral and things to be aware of.

Industry Information

Interested in the Licensing process? Reading about the latest Industry News? Start your Journey here.

How to File a Complaint

Learn how to file a complaint about the conduct or actions of any AFSRB licensed person or funeral services business.

File A Complaint

Questions & Answers

It is common to have questions about the funeral process. This section answers some of the commonly asked questions we receive.

Is there any funeral funding available for families?

Funeral services businesses can assist families who will be applying for funding for the funeral. There will be eligibility requirements to be met which are determined through the application process.

What if I need more information?

Please contact the Alberta Funeral Services Regulatory Board (AFSRB). If you have any questions or if you need more information please contact the AFSRB at 1-800-563-4652 or visit the link below.

What type of decisions might I face?

When making funeral arrangements, here are some of the things you will need to consider: What kind of farewell will be appropriate? Will the deceased be buried or cremated? Will the deceased be embalmed? What type of casket is desired? Who can make funeral arrangements?

Why Plan ahead?

Although people tend to avoid thinking about funerals until faced with the death of a loved one, it is just a natural part of planning for the future. Waiting until death, a time of stress and grief, often makes it a difficult time to finalize necessary arrangements.